Staff Culture VIDEO

Careers at  HOPE Family Health

HOPE Family Health offers an employment environment that is very different from what you will find anywhere else! Our healthcare and administrative team is a family…and our family loves and deeply cares for one another both on the job…and off! Careers at HOPE can be very rewarding and fun. We strive to develop the most cutting edge, well trained, continually educated and caring healthcare team in the community! Below you will find a list of current opportunities available at HOPE.

Benefits of working at HOPE can include…

• Competitive pay-scales
• Student loan reimbursement for qualified providers
• Paid vacation and time off
• Free medical healthcare at the health center for employees and their immediate family

If you are interested in applying for a position below please download the online application by clicking here. Fill it out COMPLETELY and ACCURATELY. Then submit it to the health center by emailing it, along with your complete resume, to info@hopefamilyhealth.org

For more information | 615-644-2000 ext. 472
E-mail application and resume to Angela Harper, HR Coordinator | angelaharper@hopefamilyhealth.org

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Position OpenDental Assistant/Receptionist Floater

POSITION TITLE: Dental Assistant/Receptionist Floater
BOARD APPROVED:
REPORTS TO: Dentist
DUAL SUPERVISOR PERSONNEL COLLABORATOR: Dental Office Manager
DIVISION: Clinical Patient Care
EXEMPT/NON-EXEMPT STATUS: Non-Exempt

JOB SUMMARY: An integral part of the dental team, this position rotates between performing clinical duties with dentist and performing administrative and receptionist tasks at front desk. Duties will include preparing the patient for treatment, assisting dentist in restorative dentistry and oral surgery, preparing materials and equipment for the dentist’s use, taking x-rays, assisting with organizing lab cases, answering phones, checking patients in and out, collecting patients’ financial and demographic information, and other similar tasks related to patient care.

PRIMARY DUTIES AND RESPONSIBILITIES:
1. Greets patients in waiting area and escorts patients to and from the operatory.
2. Assists the dentist in the administration of dental treatment at the chair side as required or directed by the dentist.
3. Competent with taking and developing dental radiographs
4. Maintain a sterile and neat working environment according to current infection control procedures, in addition to sterilizing instruments and equipment.
5. Review the health history, make chart entries under the direction of the dentist ad assure completion of forms and signatures.
6. Help patients feel comfortable before, during and after dental treatment by acquainting the patient will all aspects of their dental visit, reviewing pre and post op instructions.
7. Stock operatories and maintain clinical supply inventory.
8. Review daily schedule to set up appropriate trays and instruments.
9. Assist in front office procedures: answering phones, scheduling appointments, ordering supplies, collecting patient demographic and financial information, collecting patient payments, and other front office duties as assigned.
10. Serves as supply liaison. Communicates with purchasing department and vendors to assure prompt receipt of all orders.
11. Communicate with labs and FedEx on patients’ cases, track shipment details when needed and ensure cases arrive on time for patients’ appointments.

INTERMITTENT DUTIES:
A. Performs other duties that may be assigned by the Director of Human Resources and/or Clinical Coordinator.
B. Participate in committees, work groups, and other meetings as assigned

OFF-SITE WORK:
A. Off-site work is required occasionally for this position.
B. This position has the option to attend trainings and conferences off-site with the approval of the supervisor.

QUALIFICATIONS:
A. High School Diploma or equivalent required
B. Board Certified Dental Assistant License
C. Basic CPR (BCLS) Certification
D. Two years’ experience working in a related health care field
E. Bilingual in English and Spanish is preferred
F. Friendly personality with the desire to work with the public.
G. Must be a team player, willing to learn and contribute to the well-being of the dental team
H. Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
I. Ability to handle multi-functions and complete tasks in orderly and accurate fashion
J. Ability to relate to the public regardless of ethnic, religious and economic status.

TECHNICAL SKILLS:
A. Operate a motor vehicle with current Class D drivers license. Operate a personal computer and calculator.
B. Decision Making: Situations often arise in this position calling for careful and analytical judgment.
C. Supervisory: This position is not required to supervise other staff members.
D. Interpersonal: Must interact with employees and patients in a polite, respectful and positive manner.
E. Working Conditions: Works in well-lighted, climate-controlled building. May be subjected to appearance in less than desirable environment and travel in adverse weather conditions
F. May be exposed to body fluids.
G. Physical Requirements: Requires sufficient visual acuity to be able to read and write and operate equipment common to this position. Required to read, write and speak English with the ability to speak a foreign language helpful. Requires sufficient hearing level to be able to effectively communicate with people directly or by telephone. Occasionally lift items weighing up to 25 pounds.

This job description is in compliance with the Americans With Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995)

Position OpenClinical Pharmacist

POSITION TITLE: Clinical Pharmacist
BOARD APPROVED:
REPORTS TO: Director of Pharmacy Services
DUAL SUPERVISOR PERSONNEL COLLABORATOR: COO
DIVISION: Pharmacy Services
EXEMPT/NON-EXEMPT STATUS: Non-exempt

JOB SUMMARY: A Pharmacist who works with other providers and clinical staff to oversee initiatives that promote safe medication use by focusing on medication related outcomes and identifying and managing drug related problems. This position will include developing, implementing, and making improvements to the clinical pharmacy program for HOPE Family Health.

PRIMARY DUTIES AND RESPONSIBILITIES:
A. Meeting with patients to assess pertinent patient information and collaborate with other members of the healthcare team, patients, and caregivers to provide value-based, patient-centered care.
B. Identify possible knowledge gaps and educate patients and caregivers about proper medication use, side effects, and potential interactions.
C. Provide education to patients, family and health care staff to minimize potential knowledge gaps related to the patient’s healthcare.
D. Provide clinical recommendations pertaining (but not limited) to gaps in care, high risk medications, compliance and adherence, drug interactions, & therapeutic / generic substitution.
E. Serve as a drug information resource for the providers and support staff.
F. Perform medication reconciliation assessments for patients as needed.
G. Development, coordinate and implement Collaborative Pharmacy Practice Agreements as needed to enhance clinical pharmacy services.
H. Develop, coordinate with health care staff, and implement the Clinical Pharmacist program at Hope.
I. Address and report on objectives included in the United Health Foundation Grant and any other grants as needed.
J. Ensure timely documentation of pertinent clinical data in patients’ electronic medical record.
K. Required to work in the pharmacy as a Staff Pharmacist as needed to ensure continuity of pharmacy services.
L. Supervise the work results of assigned support personnel; advise management on pending issues and needed actions.
M. Adhere to Infection Prevention policies and protocols that protect patients and staff
N. Maintain safe and clean work environments as set in department policy
O. Establish and maintain positive working relationships with all clinical and non-clinical personnel
P. Perform other duties as assigned to meet departmental objectives and the goals and objectives of HFH
Q. Participate in supporting the organization’s vision, mission, culture and adheres to HFH values
R. Participate in QA initiatives

INTERMITTENT DUTIES:
A. Perform other duties that may be assigned by the Director of Pharmacy Services or Chief Operations Officer.

OFF-SITE WORK:
A. Off-site work is required occasionally.
B. This position has the option to work off-site with the permission of supervisor. Tasks that may need to be done off-site would be documentation, training, and conferences.

QUALIFICATIONS/OTHER:
A. Bachelor’s Degree or Doctor of Pharmacy (PharmD) degree from an accredited pharmacy program is required.
B. Current and unrestricted licensure as a Pharmacist in the State of Tennessee.
C. Strong clinical pharmacy knowledge (BCACP or similar BPS certification strongly preferred)
D. Commitment to professionalism and a dedicated desire to advance patient care
E. Demonstrates interpersonal, consultative, and problem-solving skills with a focus on providing exceptional service to our patients.
F. Excellent verbal and written communication skills
G. Show initiative in developing, collaborating and implementing the Clinical Pharmacist Program.

TECHNICAL SKILLS:
A. Operate a motor vehicle with current Class D driver’s license. Operate a personal computer and calculator.
B. Problem Solving: Frequent problems arise in this position that are outside established policies or bodies of knowledge calling for high-level skills in problem solving.
C. Decision Making: Frequent situations arise in this position calling for careful and analytical judgment.
D. Supervisory: Extensive responsibility for the direct supervision of management, staff and contract employees. Requires the judicious use of delegation.
E. Interpersonal: Must interact with employees, Board of Directors, governmental officials, and the general public.
F. Working Conditions: Works in well-lighted, climate-controlled building. May be subjected to appearance in less than desirable environment and travel in adverse weather conditions. May be exposed to body fluids.
G. PHYSICAL REQUIREMENTS: Requires sufficient visual acuity to be able to read and write and operate equipment common to this position. Required to read, write and speak English with the ability to speak a foreign language helpful. Requires sufficient hearing level to be able to effectively communicate with people directly or by telephone. Occasionally lifts items weighing up to 25 pounds.

This position description is in compliance with the Americans With Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995)

Position Open Psychiatric Nurse Practioner

Position Description – Psych NP
Approval/Last Board Review Date: 11/19/2014, 9/9/2015, 10/12/2016, 12/20/2017
Effective/New Effective Period Date: 11/20/2014, 9/10/2015, 10/13/2016, 12/21/2017
Review Period: Annually
Policy Number:

OFFICIAL JOB DESCRIPTION
POSITION TITLE: Psychiatric Nurse Practitioner
BOARD APPROVED: 11/19/2014, 9/9/2015, 10/12/2016, 12/20/2017
REPORTS TO: Behavioral Health Program Coordinator
DUAL SUPERVISOR PERSONNEL COLLABORATOR: Psychiatric Consultant/Supervisor; Chief Operations Officer and/or Chief Executive Officer (CEO).
DIVISION: Clinical Patient Care
EXEMPT/NON-EXEMPT STATUS: Exempt

JOB SUMMARY:
The Psychiatric Nurse Practitioner (Psych NP) will function as a member of a team of health professionals providing integrated services to HOPE’s patients. The Psych NP shall, under appropriate direction and supervision by the Psychiatric Consultant/Supervisor, provide care, assessment, interpretation of data, and shall develop care plans with the treatment team. The following functions are not intended to be all-inclusive or exclusive and shall be directly established by the provider’s privileges as established by HOPE in the provider’s contract and credentialing agreement.
PRIMARY DUTIES:
Perform psychiatric evaluations and take histories from patients;
A. Perform brief screening examinations of patients;
B. Directly treat such patients as deemed appropriate given the limited scope of behavioral care of primary care providers;
C. Dispense, prescribe, and administer medications as specified in the HOPE drug formulary protocol for psychiatric nurse practitioners as approved by the appropriate regulatory boards;
D. Input behavioral health goals, objectives, and interventions into integrated treatment plans;
E. Attend treatment team meetings and coordinate care with the Behavioral Health Program Coordinator, Behavioral Health Consultant, and HOPE’s primary care providers to improve health outcomes;
F. Participate in clinical supervision with Psychiatric Consultant/Supervisor, presenting 20% of charts and 20% of treatment plans for co-signature;
G. Consult the Psychiatric Consultant/Supervisor as needed for challenging cases;
H. Facilitate internal referrals for psychotherapy as needed;
I. Facilitate referrals for other services (e.g. substance abuse treatment centers, community mental health centers, etc.) as needed;
J. Serve on such committees as directed by senior management;
K. Provide crisis intervention services as needed;
L. Maintain accurate and timely records of activities and services;
M. Assure the security and confidentiality of all protected health information as required by state and federal law;
N. Interact with students and residents which might include, but is not limited to, those in college, medical, nursing, mid-level schools and residencies;
O. Develop assessment and treatment protocols and pathways, in consultation with other clinical providers;
P. Attend in-service trainings on behavioral health topics and present on topics of interest to other staff;
Q. Obtain required continuing education to maintain licensure;
R. Provide regular, written reports to the Behavioral Health Program Coordinator (or COO/CEO) and additional reports as assigned.
This job description is to be used in conjunction with approved duties of psychiatric nurse practitioners as stated by the appropriate licensing body of the State of Tennessee.
INTERMITTENT DUTIES:
Perform other duties that may be assigned by the Behavioral Health Program Coordinator, COO, or CEO. If the Psych NP is qualified to do so and does not have psychiatric patient care to do, the Psych NP may be assigned to provide primary care health services as needed by the health center.

QUALIFICATIONS:
A. Must have completed an accredited, Board-approved master’s or post-master’s psychiatric nurse practitioner program or other Board-approved program that awarded an advanced degree or course of study considered by the Board to be equivalent to that required for certification in Tennessee at the time the course was completed;
B. Must maintain a current and valid license as a Certified Psychiatric Nurse Practitioner in the State of Tennessee;
C. Must maintain a current and valid federal DEA certificate to prescribe controlled substances (Any restrictions, revocations or mandated changes to the Tennessee license or DEA certificate must be reported in writing, within two days, to the Chief Operations Officer or Chief Medical Officer of HOPE);
D. Must hold an active certificate issued by the Tennessee State Board of Nursing to practice in Tennessee;
E. Experience in outpatient psychiatric practice (in primary care and integrated care settings preferred);
F. Ability to work collaboratively with an inter-disciplinary clinical team;
G. Strong interpersonal, written and oral communication skills;
H. Ability to communicate with diverse audiences;
I. Strong administrative skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook);
J. Criminal background check and clearance.

TECHNICAL SKILLS:

1. Operate a motor vehicle with current Class D driver’s license. Operate a personal computer and calculator.
2. Problem Solving: Frequent problems arise in this position that are outside established policies or bodies of knowledge calling for high-level skills in problem solving.
3. Decision Making: Frequent situations arise in this position calling for careful and analytical judgment.
4. Interpersonal: Must interact with employees, Board of Directors, governmental officials, and the public.
5. Working Conditions: Works in well-lighted, climate-controlled building. May be subjected to appearance in less than desirable environment and travel in adverse weather conditions. May be exposed to body fluids.
6. Physical Requirements: Requires sufficient visual acuity to be able to read and write and operate equipment common to this position. Required to read, write and speak English with the ability to speak a foreign language helpful. Requires sufficient hearing level to be able to effectively communicate with people directly or by telephone. Occasionally lift items weighing up to 25 pounds.
This job description is in compliance with the Americans With Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995)

Position Open Traditional Therapist

POSITION TITLE: Traditional Therapist
BOARD APPROVED: 11/19/2014 as Specialty Behavioral Health Provider, 9/9/2015, 10/12/2016, 12/20/2017
REPORTS TO: Behavioral Health Program Coordinator
DUAL SUPERVISOR PERSONNEL COLLABORATOR: Chief Operations Officer (COO) and/or Chief Executive Officer (CEO)
DIVISION: Clinical Patient Care
EXEMPT/NON-EXEMPT STATUS: Exempt

JOB SUMMARY:

A full-time licensed behavioral health provider (prefer an LCSW degree) that provides behavioral health counseling to HOPE patients. The (SBHP) will assess clients and provide them treatment utilizing a variety of evidence-based counseling/therapy techniques to help guide and support optimal health functioning in each client’s life. The program serves predominantly clients who exhibit mild to moderate symptoms of behavioral health disorders such as Depression and/or Anxiety, PTSD, Bipolar Disorder, and general mental health concerns, as well as persons who exhibit symptoms of substance use disorders. The term Specialty Behavioral Health Provider is used to distinguish these duties from those of the Behavioral Health Consultant. (This position was formerly referred to as Mental Health Provider).

PRIMARY DUTIES:

A. Provide screenings and initial behavioral health assessments;
B. Provide short-term, structured, evidence-based psychotherapy (individual, family, and group) as part of a comprehensive integrated treatment plan in accordance with FQHC and State requirements;
C. Input behavioral health goals, objectives, and interventions into integrated treatment plans;
D. Attend treatment team meetings and coordinate care with the Behavioral Health Program Coordinator, Behavioral Health Consultant, and HOPE’s primary care providers to improve health outcomes;
E. Participate in clinical supervision with the Behavioral Health Program Coordinator and COO;
F. Facilitate referrals for other services (e.g. substance abuse treatment centers, community mental health centers, etc.) as needed;
G. Serve on such committees as directed by senior management;
H. Provide crisis intervention services as needed;
I. Maintain accurate and timely records of activities and services;
J. Assure the security and confidentiality of all protected health information as required by state and federal law;
K. Provide regular, written reports to the Behavioral Health Program Coordinator (or COO/CEO) and additional reports as assigned.

INTERMITTENT DUTIES:
Perform other duties that may be assigned by the Behavioral Health Program Coordinator, COO, or CEO.

QUALIFICATIONS:

A. Master’s degree in Social Work or PhD in Clinical Psychology;
B. Current licensure as Licensed Clinical Social Worker or Licensed Psychologist in the State of Tennessee (other licenses will be considered, but prefer LCSW);
C. Excellent knowledge of behavioral health care, psycho-pharmacology, and evidence-based treatments for health conditions;
D. Familiarity and comfort working with issues related to homelessness, substance abuse, domestic violence, and history of trauma;
E. Ability to work collaboratively with an inter-disciplinary clinical team;
F. Strong interpersonal, written and oral communication skills;
G. Ability to communicate with diverse audiences; Strong administrative skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook);
H. Criminal background check and clearance.

PREFERRED QUALIFICATIONS:

A. Experience working in the medical social work or community mental health field;
B. Knowledge of Behavioral Health Integration in the community healthcare system;
C. Knowledge of federal, state, and county regulations for FQHC’s;
D. Oral and written fluency in English and in Spanish;
E. Experience working with children and families.

TECHNICAL SKILLS:
A. Operate a motor vehicle with current Class D driver’s license. Operate a personal computer and calculator;
B. Problem Solving: Frequent problems arise in this position that are outside established policies or bodies of knowledge calling for high-level skills in problem solving;
C. Decision Making: Frequent situations arise in this position calling for careful and analytical judgment;
D. Interpersonal: Must interact with employees, Board of Directors, governmental officials, and the public;
E. Working Conditions: Works in well-lighted, climate-controlled building. May be subjected to appearance in less than desirable environment and travel in adverse weather conditions. May be exposed to body fluids;
F. Physical Requirements: Requires sufficient visual acuity to be able to read and write and operate equipment common to this position. Required to read, write and speak English with the ability to speak a foreign language helpful. Requires sufficient hearing level to be able to effectively communicate with people directly or by telephone. Occasionally lift items weighing up to 25 pounds.
This job description is in compliance with the Americans With Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995).

Position Filled Pharmacy Technician

Position Description – Pharmacy Technician
POSITION TITLE: Pharmacy Technician
BOARD APPROVED: 9/9/2015, 10/12/2016, 12/20/2017
REPORTS TO: Pharmacist
DUAL SUPERVISOR PERSONNEL COLLABORATOR: COO
DIVISION: Clinical
EXEMPT/NON-EXEMPT: Non-exempt

JOB SUMMARY: Pharmacy technicians help licensed pharmacists provide medication and other health care products to patients. Technicians usually perform routine tasks to help prepare prescribed medication for patients. Technicians refer any questions regarding prescriptions, drug information, or health matters to a pharmacist.

PRIMARY DUTIES AND RESPONSIBILITIES:

A. Perform computer entry of prescription information including but not limited to: patient search, prescriber search, drug selection, prescription interpretation & entry, insurance billing and basic problem resolution.
B. Accept customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices where permitted by state law.
C. Retrieve the appropriate medication from inventory where permitted by state law.
D. Prepare medications for patients
E. Create prescription labels and put them on prescription containers where permitted by state law.
F. Count pills and medication according to the prescription.
G. Reconstitute oral liquids where permitted by state law.
H. Place medication into prescription containers where permitted by state law.
I. Complete paperwork related to filling prescriptions and input customer and prescription data into the computer system where permitted by law.
J. Assist with insurance claims processing (usually a pharmacist will handle this, but assistant’s help will be needed – the entire process is done online)
K. Complete pharmacy transaction with patient by accepting payments.
L. Assist with maintaining the Pharmacy department by keeping it clean and in order.
M. Assist in inventory management processes including: order review, inventory returns, restocking shelves, and physical inventory preparation.
N. Ensuring availability of drugs by delivering them to patients or facilities
O. Maintaining pharmacy’s (and its patients’ employees’) safety by adhering to infection-control procedures, policies and regulations.
P. Complies with organizational policies;
Q. Performs other duties as necessary, including required participation in HOPE emergency / disaster plans.
OFF-SITE WORK
A. Off-site work is required occasionally.
This position has the option to work off-site with prior approval from supervisor on tasks that are assigned by the supervisor.
QUALIFICATIONS:

A. Having a certification is not compulsory in all the states; however, obtaining proper certification will increase your chance of getting hired and your salary
B. Active license in the state of Tennessee.
C. Has had at least 2 years of pharmacy or nursing experience.
D. Has demonstrated commitment to the provision of quality care
E. Has transportation, current Tennessee driver’s license
F. All offers of employment are conditioned upon the result of a criminal background check conducted by the TN Division of Criminal Investigation, as required by law and a negative finding on the Office of Inspector General’s Excluded Provider List.

WORKING CONDITIONS:

A. Works in a well-lit, climate-controlled building. May be subjected to appearance in less than desirable environment and travel in adverse weather conditions. May be exposed to body fluids.
PHYSICAL QUALIFICATIONS – Employee must be able to:

A. Stand for long periods.
B. Pick and pinch small tablets with fingers, and seize, hold, grasp or turn objects with hands.
C. Perceive the size, shape, temperature, or texture of objects by touching with fingertips.
D. Lift and push or pull up to 25 pounds.
E. See objects at close vision and be able to identify and distinguish colors.
TECHNICIAL SKILLS:

A. Strong professional pharmacy skills, leadership, analysis and decision making abilities.
B. The employee will demonstrate a high level of understanding of the pharmacy work flow process, ethics and legalities, and the current health care system.
C. The employee will demonstrate attention to details and the organizational skills necessary to manage several projects simultaneously.
D. The employee will demonstrate competence in Microsoft word, excel, and power point and the ability to collect, clearly document and analyze data.
E. The employee will demonstrate competence in pharmacy software utilization.
F. Strong time management and organizational skills
G. Excellent communication skills, both orally and in writing
H. Willingness to be a team player and promote a positive team environment
I. Excellent attention to detail
J. Flexible and proactive to meet varied patient needs
K. Self-motivated and able to work independently
L. Able to effectively present information to the patient and in small group situations
M. Dedicated to excellence and quality
N. Able to collaborate with other healthcare professionals
O. Strong interpersonal and “people” skills

This job description is in compliance with the Americans With Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995).

Position Open Medical Assistant/Licensed Practical Nurse

Position Description – Medical Assistant/Licensed Practical Nurse
POSITION TITLE: Medical Assistant/Licensed Practical Nurse
BOARD APPROVED: August 2013, 11/19/2014, 9/9/2015, 10/12/2016
REPORTS TO: Designated Supervising Medical Provider
DUAL SUPERVISOR PERSONNEL COLLABORATOR: Associate Chief Medical Officer
DIVISION: Clinical Patient Care
EXEMPT/NON-EXEMPT STATUS: Non-exempt

JOB SUMMARY:
A medical assistant/licensed practical nurse is a multi-skilled professional and a valuable asset to a provider. They are an integral part of the healthcare team assisting in patient care management. They perform several functions, for instance: administrative medical assistants are tasked to update the patients’ medical record in the Electronic Medical Record.

PRIMARY DUTIES:
A. Assists with the preparation of patients prior to seeing medical provider
B. Assists the medical providers with patient care in the conduct of clinical examinations and materials preparation; i.e. dressing changes, Pap smear, etc.
C. Acts as a translator for patients as needed if qualified
D. Responsible for taking vital signs, administering tuberculin tests, and performing procedures for specimen collection, routine eye screening, hearing tests, hematocrit, urinalysis, and urine culture
E. Performs EKG and simple laboratory procedures
F. Distributes lab reports to medical providers for review
G. Provides patient counseling regarding procedures (Ex. lab tests)
H. Assist in the maintenance of inventories and stocking of supplies in examination rooms, nursing and lab areas
I. Maintains logs of required data as needed
J. Acts as the patient’s advocate and liaison for preservation of patient’s rights
K. Participates in off-site screening projects as needed
L. Participates in departmental QA and other patient related committees as needed
M. Participates in outreach and community screenings as needed
N. Participates in case management and patient surveys in maintaining quality assurance

INTERMITTENT DUTIES:
A. Performs other duties that may be assigned by the Designated Supervising Medical Provider, Associate Chief Medical Officer and/or Chief Executive Officer.

QUALIFICATIONS:
A. High School Diploma or equivalent required
B. Medical Assistant/Licensed Practical Nurse Certification
C. Basic CPR (BCLS) Certification
D. Two years’ experience working in a related health care field preferred
E. Capacity for covering Medical Assistants/Licensed Practical Nurses at all sites as needed
F. Bilingual in English and Spanish is preferred

TECHNICAL SKILLS:
1. Operate a motor vehicle with current Class C drivers license. Operate a personal computer and calculator.
2. Problem Solving: Frequent problems arise in this position that are outside established policies or bodies of knowledge calling for high-level skills in problem solving.
3. Decision Making: Frequent situations arise in this position calling for careful and analytical judgment.
4. Supervisory: Extensive responsibility for the direct supervision of management, staff and contract employees. Requires the judicious use of delegation.
5. Interpersonal: Must interact with employees, Board of Directors, governmental officials, and the general public.
6. Working Conditions: Works in well-lighted, climate controlled building. May be subjected to appearance in less than desirable environment and travel in adverse weather conditions. May be exposed to body fluids.
7. Physical Requirements: Requires sufficient visual acuity to be able to read and write and operate equipment common to this position. Required to read, write and speak English with the ability to speak a foreign language helpful. Requires sufficient hearing level to be able to effectively communicate with people directly or by telephone. Occasionally lift items weighing up to 25 pounds.
This position description is in compliance with the Americans With Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995)